1xBet Privacy: Key Operations, Terms, and Risk Points
When you use the 1xBet platform, we fully disclose how we collect, process, and protect your personal data on this page. Adhering to our privacy policy is our highest operational principle, and we treat every piece of data with transparency and accountability.
Using the 1xBet platform constitutes your agreement to the terms of this privacy policy. [email protected]If you have any questions, please contact us.
Privacy Protection of Your Data – 1xBet's Commitment
1xBet is not just a gaming and entertainment platform, but also your trusted partner. Since our founding in 2007, we have always regarded your trust as our most important asset, treating every piece of personal data as a sacred trust.
End-to-End Encryption
The 1xBet platform employs 256-bit SSL/TLS encryption across the entire site. From login to payment, every data transmission goes through a secure encrypted channel, ensuring flawless protection throughout the process.
No third-party access
We will never sell, rent, or transfer your personal data to advertisers or other third parties. Your data remains exclusively on 1xBet's own systems, under strict supervision.
Secure Server Infrastructure
1xBet stores all data on high-specification security servers that meet international standards, with 24/7 monitoring and regular security audits, ensuring an impregnable infrastructure.
KYC verification protection
Personal identification documents submitted for identity verification (KYC) are encrypted and stored at the highest security level and used solely for account verification; once the verification process is complete, these documents are removed from the system.
Cyber threat defense
1xBet deploys advanced firewalls, DDoS protection, and intrusion detection systems, allowing any abnormal access or suspicious behavior to be identified in real time and automatically triggering defense mechanisms.
Your control over your data
At 1xBet, you can access, correct, or request deletion of your personal data at any time. We firmly believe that you are the owner of your data and should have full control over it.
01 Categories of Data We Collect
1xBet only collects information that is “necessary” to provide platform functionality and the best service experience, and will never ask for unnecessary additional data.
Information you provide when creating an account:
- Your full name and date of birth
- The mobile phone number linked to your payment account (which may be associated with an e-wallet or bank account)
- Email address (if provided)
- Account password (stored only in hashed, encrypted form, and cannot be reversed)
- Your region or administrative area of residence
Additional documents and information that may be collected during identity verification (KYC):
- Government-issued identification document number (such as ID card, passport, etc.)
- Birth certificate (if applicable to your case)
- Selfie or real-time biometric verification images required to confirm your identity
Technical data automatically recorded when you use the platform:
- IP address and device identifier information
- Browser type, operating system version
- Time spent on the platform and page browsing history
- Transaction details and gaming activity records
- Cookie and session data
Please be assured that 1xBet will never collect your bank card numbers, PIN codes, or online banking passwords. All payment processing is handled through secure payment gateways, and such confidential data is processed directly by the payment service provider and is not stored in our systems.
02 How We Use Your Personal Data
The data we collect from you is used by 1xBet only for the explicit purposes listed below. We pledge never to use your information for any undisclosed other purposes.
| Data Category | Purpose of Use |
|---|---|
| Personal Identity Information | To create and maintain your account, perform identity verification (KYC) procedures, and conduct customer identification |
| Phone Number | To send one-time verification codes (OTP), transaction notifications, and provide customer support communication channels |
| Transaction-Related Data | To process deposits and withdrawals, track account balances, and prevent fraud and unauthorized transactions |
| Gameplay Records | To ensure the fairness of platform games and carry out responsible gambling monitoring |
| Device and IP Address Logs | To perform account security verification and detect and prevent the creation of multiple accounts by the same individual |
| Cookie Data | To manage your sessions and continuously improve user experience and interface design |
1xBet may periodically analyze your gaming behavior to optimize platform features and uphold responsible gambling principles. If the system or our team detects signs of potential excessive betting, we will proactively offer appropriate care and assistance resources, and will never ignore it.
Marketing Communications 1xBet may send promotional and offer notifications via your registered mobile number. You may contact the customer service team at any time to request to stop receiving such marketing messages, and we will process your request immediately.
04 Data Protection Mechanisms
1xBet uses industry-leading technology and procedures to protect your information. Our security architecture features multi-layered protection and is continuously updated.
- Transport Layer Security (TLS 1.3): All communication between your browser and our servers is encrypted.
- AES-256 Data Encryption: Sensitive information stored in our databases is protected by military-grade encryption technology.
- Two-Factor Authentication (2FA): OTP verification is enforced when accessing the account.
- Firewall and DDoS Protection: Our servers are protected against cyberattacks.
- Regular Security Audits: Third-party security experts regularly test our systems.
- Employee Training: Every member of our team receives training on data protection.
- Incident Response Plan: We have a response plan in place to address any security incidents promptly.
Your Responsibility While we ensure the highest security standards from the platform side, setting a strong password and never sharing it with others is your responsibility.
05 Cookie Policy
1xBet's website and applications use cookies to ensure platform functionality and enhance your experience. Cookies are small text files stored on your device.
Types of Cookies We Use:
- Necessary Cookies: Used to maintain login status and ensure security; the platform cannot function without these cookies.
- Performance Cookies: Help improve the platform by analyzing which pages are visited most often.
- Functional Cookies: Remember your preferred language and settings.
- Security Cookies: Detect fraudulent activity and bots.
You can manage cookies through your browser settings. However, disabling necessary cookies may affect certain platform functions. We never use third-party advertising tracking cookies.
Your Rights Since 2007
As a 1xBet user, you have several important rights regarding your personal data. We respect these rights and will respond to any requests promptly.
- Right to Access Data You have the right to know what information we hold in your account.
- Right to Rectification You can request correction of inaccurate or outdated information.
- Right to Erasure When you close your account with this platform, you can request deletion of your personal data, except where retention is required by law.
- Right to Restrict Processing You can request to restrict or stop our processing of your personal data for specific purposes.
- Right to Object to Marketing You can unsubscribe from marketing communications from this platform at any time, such as promotional newsletters or event notifications.
- Right to Complain If you believe 1xBet has violated this Privacy Policy, you have the right to file a complaint with our customer support team.
To exercise any of the above privacy rights, please contact us as described below. [email protected]You can submit a request through the contact channels provided on the 1xBet official website, or via the live chat feature. We typically respond and begin processing your request within 72 hours.
To comply with legal requirements and for dispute resolution, 1xBet must retain certain data for a set period. For example, under anti-money laundering and accounting regulations, your transaction records from betting and deposits or withdrawals will be kept for at least five years from the transaction date.
07 Data Retention Period
1xBet retains your personal data only for as long as necessary to fulfill the purposes for which it was collected. Once the purpose no longer exists or you request deletion (and there is no legal obligation to retain it), we will securely delete or anonymize the data through rigorous processes.
| Data Category | Retention Period | Purpose |
|---|---|---|
| Account Information | For as long as your account remains active | Service provision and account management |
| Transaction Records | Five years | Financial and anti-money laundering regulations |
| Identity Verification Documents (KYC) | 30 days after verification completion | Identity verification |
| Gameplay History | Two years | Dispute resolution |
| Customer Service Call or Chat Records | One year | Service quality analysis and improvement |
| Cookie Data | After the session ends or 30 days | Session management |
Once the listed retention periods expire, the relevant personal data will be automatically and securely deleted by our systems or anonymized to ensure individuals can no longer be identified. 1xBet will not hold your data indefinitely without a legitimate legal basis.
08 Protection of Minors
1xBet strictly adheres to the principle of prohibiting minors from participating, providing services only to adult users aged 18 and above. Our platform never knowingly collects personal data from minors and has technical interception mechanisms in place to prevent them from registering or using any services.
- When you create an account, the system requires an age declaration and initial screening to confirm you meet the legal age requirement.
- Subsequent identity verification (KYC) procedures will further verify the official documents you provide to conclusively confirm your adult status.
- If any suspected underage use is detected, 1xBet reserves the right to immediately suspend the relevant account and initiate an investigation.
- Once verified as a minor, we will promptly remove all stored personal data and terminate the account access.
If you suspect a minor is using the 1xBet platform, please contact our support team immediately. [email protected]You can reach us via 24/7 live chat support, and we will promptly initiate the appropriate procedures.
A note to parents: To protect your children, we recommend using parental control software to prevent them from accessing our platform. 1xBet consistently advocates responsible gambling.
IX Privacy Policy Updates
1xBet reserves the right to amend this Privacy Policy as necessary. In the event of significant changes, we will notify you in advance through the following channels:
- Posting a notice on the platform's prominent positions.
- Sending an SMS notification to your registered mobile number.
- Notice will be provided at least 7 days before the changes take effect.
If you continue to use the platform after the changes become effective, it signifies your acceptance of the updated Privacy Policy. The latest revision date of each policy will be indicated at the top of the page.
This Privacy Policy was last revised on 1xBet Privacy Information January 2025.
X Contact Us
If you have any questions about the Privacy Policy, wish to file a complaint, or exercise your rights, please feel free to contact our data protection team. We will do our utmost to assist you.
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